Shipping policy
Shipping Policy
At Montana Golf Gear, we want getting your gear to be as straightforward as possible. Below you'll find information about order processing, shipping, tracking and delivery.
Order Processing
Orders are typically processed and prepared for shipment within 1–2 business days after your order is placed.
Orders placed on weekends or holidays will generally be processed on the next business day. During product launches, holidays or other high-volume periods, processing may take a little longer.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on your order and delivery location.
We offer free standard shipping on U.S. orders of $100 or more.
Any free-shipping threshold is based on the merchandise subtotal after discounts and before applicable taxes.
Estimated Delivery Times
After your order has been processed, standard shipping within the United States typically takes approximately 3–7 business days.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays and other circumstances outside of our control may affect delivery times.
Order Tracking
When your order ships, we'll send you a confirmation email containing tracking information so you can follow your package on its way to you.
Please allow some time for the carrier's tracking information to update after you receive your shipping confirmation.
Incorrect Shipping Addresses
Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible at toddhowell@montanagolfgear.com. We'll do our best to make the correction before your order ships, but we cannot guarantee that changes can be made once an order has entered the fulfillment process.
Customers are responsible for providing a complete and accurate shipping address.
Lost, Delayed or Missing Packages
If your tracking information shows that your package is still in transit but appears to be delayed, we recommend allowing additional time for the carrier to complete delivery.
If your package is marked as delivered but you cannot locate it, please check around the delivery location and with other members of your household, neighbors or building management when applicable.
If you still cannot locate your package, contact us at toddhowell@montanagolfgear.com, and we'll do our best to help you determine the appropriate next step.
Montana Golf Gear is not responsible for shipping delays or delivery issues caused by circumstances outside of our reasonable control, including carrier delays, severe weather, incorrect addresses or other transportation disruptions.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us at toddhowell@montanagolfgear.com as soon as possible.
Please include your order number, a description of the issue and photographs of the item and packaging when applicable. We'll work with you to make it right.
International Shipping
We currently offer shipping to select international destinations. Available destinations, shipping rates and estimated delivery options will be displayed at checkout. Customers are responsible for any applicable duties, taxes or import fees.
Returns & Exchanges
For information regarding returns, exchanges and refunds, please see our Return & Refund Policy.
Questions?
If you have questions about an order or shipping, please contact us at toddhowell@montanagolfgear.com.
We'll be happy to help.
Montana Golf Gear
Performance Gear. Montana Soul.


